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Vistara airline has hit a rough patch in the last 48 hours, with only 51 percent of its flights running on time and over 60 flights cancelled on April 1, 2024.
Passengers flooded social media with complaints about long delays and last-minute cancellations.
The airline finally addressed the issue, citing operational challenges including crew availability. To tackle the problem, Vistara plans to reduce its schedule and use larger aircraft like the A321 and the 787-9 Dreamliner on some routes to clear the backlog and prevent further cancellations, as reported by HT Auto.
If you’re scheduled to fly with Vistara in the coming days, here’s what you need to do:
Update Your Ticket Details
Make sure your contact information is up to date on your ticket. This will ensure you receive timely notifications about any changes or cancellations.
Ask for Alternate Flights
If your flight gets cancelled, request to be accommodated on another Vistara flight. It might not be at your preferred time, but it’s better than being stranded.
Know Your Rights
If you’re already at the airport and facing delays or cancellations, familiarize yourself with your rights as a passenger. Vistara must adhere to relevant regulations set by the aviation authority.
Consider Other Airlines
Vistara and Air India have agreements in place to transfer passengers between their flights during disruptions. Don’t hesitate to ask about alternative travel options.
Stay Informed
Keep an eye on your flight status through online tools or by periodically checking Vistara’s website. This will help you stay updated on any changes to your itinerary.
The recent disruptions might have a lasting impact on Vistara’s future bookings. While immediate fares haven’t surged, the airline’s capacity has been limited. It remains to be seen how long these issues will persist and what measures Vistara will take to address them.
As summer approaches, the airline industry braces for potentially higher traffic volumes, making it crucial for airlines to resolve operational challenges swiftly.
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