Meta said that it took down over 19.8 million pieces of content across 13 policies for Facebook and over 6.2 million pieces of content across 12 policies for Instagram in India in December 2023.
Between December 1-31, Facebook received 44,332 reports through the Indian grievance mechanism, and said that it provided tools for users to resolve their issues in 33,072 cases.
These include pre-established channels to report content for specific violations, self-remediation flows where they can download their data, avenues to address account hacked issues, etc, Meta said in its monthly report in compliance with the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
“Of the other 11,260 reports where specialised review was needed, we reviewed content as per our policies, and took action on 6,578 reports in total. The remaining 4,682 reports were reviewed but may not have been actioned,” Meta added.
On Instagram, the company received 19,750 reports through the Indian grievance mechanism.
“Of these, we provided tools for users to resolve their issues in 9,555 cases,” it said.
Of the other 10,195 reports where specialised review was needed, Meta reviewed content and took action on 6,028 reports in total. The remaining 4,167 reports were reviewed but may not have been actioned. Under the new IT Rules 2021, big digital and social media platforms, with more than 5 million users, have to publish monthly compliance reports.
“We measure the number of pieces of content (such as posts, photos, videos or comments) we take action on for going against our standards. Taking action could include removing a piece of content from Facebook or Instagram or covering photos or videos that may be disturbing to some audiences with a warning,” said Meta.
In the month of November, Meta took down over 18.3 million pieces of content across 13 policies for Facebook and over 4.7 million pieces of content across 12 policies for Instagram.
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