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Suspensions can stem from violating X's activity limits, or violating X's rules and terms of service. This wikiHow guide will help you remain in good standing on X, and get out of Twitter jail should you find yourself there.
- Avoid Twitter Jail by following X's activity limits. Do not tweet more than 2400 times a day, and do not send more than 500 DMs in a day.
- If you are placed in Twitter Jail due to exceeding X's activity limits, simply be patient and wait several hours until the suspension has been lifted.
- If you believe you have been suspended unnecessarily, you can file an appeal with X.
Understanding X/Twitter Limits
Start by following the restriction of 2400 tweets per day. This includes retweets and links. If you exceed this limit, you will be in Twitter Jail until the new 24 hour period begins. This limit is broken down semi-hourly, so users should avoid tweeting more than 100 times within an hour. Repeated violation of this limit could lead to a larger suspension.
Do not send more than 500 Direct Messages per day. If you exceed the limit, you will be in Twitter Jail until the next day.
Don’t tweet duplicate content. If the X platform system finds you retweeting the same links or phrases over and over, you can be sent to Twitter Jail. Limit the amount of links you use in your tweets. Only tweeting outside links is a red flag for a spam account, and can put you in Twitter Jail.
Following 400 people in a day will put you in Twitter Jail. The site refers to this as “aggressive following" and may flag even lesser behavior as jail-worthy. Once your account is following a total of 5000 other users, you can only follow additional accounts in accordance with account-specific ratios laid out by X.
Do not change your account email more than four times per hour. Exceeding this limit could land you in Twitter Jail. Violating this limit or any other could cause X to view your account as spam, resulting in an increased suspension.
Understanding X/Twitter Rules
Do not violate X's Safety rules. To protect its users, X has established several safety-related rules. Violating any of these could lead to a long-term or permanent suspension: Use of Violent Speech Affiliating With Violent or Hateful Entities Child Sexual Exploitation Abuse/Harassment Hateful Conduct Perpetrating Real-life Violent Attacks Promotion or Encouragement of Suicide/Self-Harm Sharing Excessively Gory or Sexually Violent Content Soliciting or Distributing Illegal or Regulated Goods
Violating any of X's Privacy rules could land you in Twitter Jail. X's Privacy rules protect other users from being compromised or endangered by your behavior. X may also suspend your account to protect you if they believe you are the subject of a privacy attack. Avoid the following: Sharing Other People's Private Information Non-Consensual Nudity Account Compromise
X also protects against inauthentic use of the platform. X's Authenticity rules ensure fair and equal use of the social media site. Violating any of these could lead to a long-term or permanent suspension. Platform Manipulation and Spam Civic Integrity Misleading and Deceptive Identities Synthetic and Manipulated Media Violating Copyright and Trademark
Getting Out of Twitter Jail
Confirm whether or not your account has been suspended. X generally communicates to its users whether or not they have been suspended. You will see an Account suspended message on your profile page, with a short description explaining the specific term(s) you have violated. You may also receive an email with similar information. If your suspension is specific to a tweet, the email will include that tweet. If you are told that you have violated an X rule, but do not agree with this assessment, you can file an appeal. Before doing so, click here to read the full description of each rule. If your account has been identified as spam, X may ask you to confirm your email address and phone number upon signing in.
Wait patiently. If you receive the suspension error message when you are trying to tweet, message or retweet after being very active, you are most likely in temporary Twitter Jail. Read the limits section above to see how long you are likely to have an inactive account. After several hours or a day, you can try to tweet again, and it should go through.
Avoid tweeting on multiple devices. X also has API limits. In other words, they limit the interactions between applications and software more than direct interaction with the X platform website. Many people find it easier to end up in Twitter Jail if they are using a third-party X client, a blog, a phone app and a computer.
File an appeal. If taking protective measures against Twitter Jail doesn't set you free, you may have to file an appeal. You can appeal any violation, although if your account has been accused of abusive behavior, it may be difficult to overturn X’s decision. If X believes they have associated you with spam incorrectly they will likely reinstate your account and apologize. It may take several hours for the account to return to normal.
Managing Your Tweets
Reduce the amount you tweet and retweet. X has set what they believe are reasonable limits for personal tweeting. Dial back your tweeting for a week, to see if your results actually improve as you are more discerning.
Create another X account. If you do not want to limit your tweets or follows, then make a second or third free X account. Try to associate the accounts to each other, so that it will be easy to gain followers who are familiar with your first account.
Be selective with your X clients. Choose whether you want to use the desktop website, mobile app, or a third-party X client. Reducing your X clients will help you to remain within API limits and keep you out of Twitter Jail.
Beware that third-party clients may result in duplicate content. Many X users may connect their account to their blog, website, or third-party social media management app to automatically post links to their writing. If you want to post links to your blog yourself, unlink your website from your X account. This gives you greater control over the amount of tweets that go out in relation to your work. If you do not want to tweet new content yourself, then linking your accounts can still be the best option.
Move long DM conversations to text or email instead. If you consistently communicate with a good friend or colleague via X DMs, consider having that conversation elsewhere. Direct messaging limits may be easy to reach if you are using them for work or important conversations. Reach out via email or phone to save time with work conversations or networking.
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