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Star Health and Allied Insurance Company (Star Health Insurance) announced the availability of its ‘Home Health Care’ services in over 50 cities across India.
The private health insurance company said that this personalised offering aims to provide effective healthcare solutions right at the customer’s doorstep, along with seamless and instant claims settlement.
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Star Health Insurance has collaborated with leading providers including Care24, Portea, CallHealth and Athulya Homecare to offer in-home medical care across India, the statement added.
Anand Roy, MD & CEO, Star Health Insurance, said, “The launch of Home Health Care services is a testament to our commitment to enable enhanced customer experience through accessible healthcare solutions. Customers can now avail of a 100% cashless home healthcare facility for a range of infectious diseases seamlessly through the Star Health Mobile App.”
With India’s population exceeding 1.4 billion, the country faces significant healthcare challenges, including limited infrastructure and accessibility for healthcare providers.
“Our customers in over 50 cities can avail treatment for infectious ailments including fever, acute gastroenteritis, Urinary Tract infection (UTI) and acute Gastritis,” the statement added.
With this collaboration, Star Health Insurance aims to offer seamless accessibility to primary and critical care, integrated health care services, nursing, elderly care, physiotherapists, infant care, lab diagnostics and pharmacy at the customer’s doorstep.
With healthcare costs escalating, the home healthcare service will be convenient and cost-effective for patients compared to traditional hospital care. Additionally, the increased comfort for patients and personalised care, in the comfort of their own home will help reduce stress and anxiety.
The company claimed that the end-to-end package covers all expenses from professional fees, nursing fees, medicine and lab tests with no out-of-pocket expenses with this service. Doctors will be available at one’s doorstep and customers can get easy access to medication, diagnostic tests and specialised care.
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